Although I still believe there is a place for advertising as a brand maintenance or brand affirmation tool, I am convinced that to build a brand today, you need PR. At one time advertising did build brands. But this was in a simpler America. That America, sadly, is no more.
I've been re-reading The Fall Of Advertising & The Rise Of PR, by Al and Laura Ries, and it is their book that has moved me from suspicion of advertising's demise as a brand-builder to conviction.
As the Ries' say, "Publicity is the nail, advertising is the hammer." What does this mean? It means that your PR effort helps make your message believable so that your advertising will have credibility when it hits.
Typically, companies want to hit the market hard and make a lot of noise. Advertising allows you to launch quickly, control the message, and have your message in as many media as you have the money for. However, that does not mean your message will be believed. The louder advertisers yell, the less likely I am to believe them. How about you?
PR takes time and does not necessarily work on your schedule. Planting new ideas or changing minds is a slow process. When your PR program rolls out over a longer period of time, prospects have time to adjust their attitudes. Brands that take this approach are longer lasting, too.
Chevrolet, for years the number one auto brand, was still number one in ad spending in 2001. It spent $819 million dollars ? 39 percent more than Ford spent. That year, Ford outsoldevrolet by 33 percent. Since 1997, Chevrolet has outspent and undersold Ford. Chevrolet spends $314 per vehicle and Ford spends $170 per vehicle. Do you think advertising is working for Chevrolet?
Kmart, embroiled in financial difficulty for years, had revenues of $37 billion and spent $542 million on US advertising in 2001. Wal-Mart spent $498 million and garnered four times the revenue: $159 billion split between its Wal-Mart and Sam's Club stores. The average Wal-Mart store does $46 million in sales each year while its Sam's Club average store sells $56 million. Sam's Club does almost no advertising.
Those are old brands, you're saying. What about some newer brands, Harry?
OK, let's look at Pets.com. Remember the dog sock puppet that starred in their commercials? It won awards, but not sales. In six months Pets.com had $22 million in revenues and spent four times that much on advertising. Off-base advertising creativity at work.
The Body Shop was built totally by publicity. No advertising at all. Starbucks, until recently, did virtually no advertising. It has built a brand through good PR efforts. Starbucks' annual sales are around $1.3 billion, while advertising expenditures over 10 years, have totaled less than $10 million.
Finally, what advertising agency do you know that has built its brand with ads? Things that make you go "hmm."
Harry Hoover is managing principal of Hoover ink PR, http://www.hoover-ink.com. He has 26 years of experience in crafting and delivering bottom line messages that ensure success for serious businesses like Brent Dees Financial Planning, Duke Energy, Levolor, New World Mortgage, North Carolina Tourism, VELUX and Verbatim.
custom home cleaning Wilmette ..If you leave a star player sitting on the bench,... Read More
Every reporter, from the cub at the small town paper... Read More
If a reporter was writing a story about you and... Read More
Aren't you tired of hearing how extremely easy it is... Read More
? Don't wear all black. You'll look as though you're... Read More
Don't let yourself be diverted by communications tactics playtime. You... Read More
Commit this to memory, please: To get in the media,... Read More
Wherever the fundamental premise of public relations is practiced.Look at... Read More
Prior to a TV interview it is guaranteed the journalist... Read More
If you're trying to promote your store, but you don't... Read More
Often the first point of contact the media has with... Read More
You are a senior business, non-profit or association manager. So,... Read More
Where is there a business, non-profit or association manager who... Read More
Small Business Owners should send press releases out at least... Read More
The right kind of PR, that is, the kind that... Read More
What do you do with junk mail? Are you like... Read More
HOW TO BE RELAXED AND EFFECTIVE ON-AIRHow does one stay... Read More
Would you like to expand the volume of your business?... Read More
There's still time to review your public relations program like... Read More
Something that results in your most important outside audiences doing... Read More
Considering how fundamental they are to the publicist's trade,it's always... Read More
Are there secrets to gaining media coverage or is it... Read More
Quite a bit, actually. Public relations helps business, non- profit... Read More
What else, for goodness sake, could you as a business,... Read More
Sure. What else do you call a human discipline whose... Read More
same day cleaning service Morton Grove ..As small businesses we have an opportunity and an obligation... Read More
A great way to celebrate your achievements and capitalize on... Read More
Before you even think about writing a press release, there... Read More
You know that getting publicity is vital to the health... Read More
Lights...camera...ACTION.That's what often happens when people think of using media... Read More
The public relations bar, should such a proficiency measure ever... Read More
Whenever a recession or volatility threatens the economy, companies immediately... Read More
As a business, non-profit or association manager, let the tacticians... Read More
You've heard "them" say it, haven't you?By "them" I mean... Read More
When you are planning to call a reporter for the... Read More
No comment. These are probably the two most damaging words... Read More
Redevelopment is replacing new construction throughout the Greater Boston area,... Read More
Have you ever noticed that in communities without big universities,... Read More
There's a dirty little secret about press releases that the... Read More
Better check out the public relations fundamental premise, then take... Read More
As you start getting more media-savvy, you'll find yourself coming... Read More
As many of you already know, promoting and marketing your... Read More
How do press releases or interest stories have an effect... Read More
Press releases are a useful tool for announcing news and... Read More
The real public relations geniuses might be managers. You know,... Read More
If you're serious about getting great results from your PR... Read More
As a business, non-profit or association manager, your public relations... Read More
I say public relations can be a matter of survival... Read More
?lose the confidence of your key target audiences? discourage them... Read More
A Press Release is a captive story that can be... Read More
Public Relations |