It's a fact of life - if you want to succeed in business, you need to know how to interact and communicate effectively with your employees, business partners, vendors, prospects, and customers. As a small business owner, this might involve rapid shifting from one type of language to another. For example, how you'd explain your expectations to your employees might be different than how you'd convey these to your business partner or potential client.
As we all know, sometimes language breaks down, and communication grinds to a halt. This can leave the owner feeling irritable, angry, frustrated... and with a desire to vent to his/her employees or staff.
While there may be instances that such sharing would be appropriate or helpful, there are many instances where this is not the case, and venting anyway may result in a significant loss of credibility and respect from key employees and contacts.
So, what are some effective ways to manage emotions in the work place environment?
1. Good self-care is the best medicine. An employer who tends to his/her own physical, emotional and mental needs, regularly, is going to be more adept at managing negative or hostile emotions at work. Start with adequate sleep, good nutrition, and regular exercise.
2. Know what anger and frustration feels like to you - both in your head and in your body. Sometimes, we can get really "cut off" from our feelings and act rashly without knowing why. Spend some time knowing what anger feels like to you, and where you notice it in your body.
3. Take a 10 minute walk. When you desire to "vent", excuse yourself from the office and take a brisk 10 minute walk around the parking lot or neighborhood. This will clear your mind and may save you from losing your temper.
4. Vent to a mentor, coach, or trusted colleague. The act of sharing your frustration and fears will calm you down. These people can support you and help you move forward.
5. Ask, "What am I afraid of?". Most often, anger or frustration appears when one of our fears has been activated. By going directly for the source of your feelings, you may be able to short-circuit them.
6. Make an exhaustive "do not want" list. In this list, you write down everything you do NOT want in the situation such as "to look foolish", "to be unprepared", etc.. Once you write this all down - ALL OF IT- you will clear your mind and be ready to generate productive solutions.
7. Distract yourself. Sometimes, getting your mind off the upsetting subject is enough to calm you down. Consider closing your door and playing computer games or something equally mindless (but absorbing). Shifting your focus will shift your attitude.
8. Ask, "What's working about this situation?" This tip comes from Kurt Wright's book, "Breaking the Rules", and suggests that we all can manage stress better if we start looking at "what's working" rather than "what's wrong". Many times, communication breakdowns or glitches can show you where better systems need to be created and placed and ultimately, will enhance the viability of your organization.
9. Take an action. Sometimes, when one piece of the business plan isn't moving, it may mean that another part is ready to be acted upon. Rather than feeling annoyed and frustrated, transform that energy into positive movement forward, where you can.
10. Make a strong request. If you would like something to be different, start the process of making it so. Contact key people, letting them know that you'd like to work on the impasse, and make your needs and those of your business known. Sometimes, just communicating about your desires in the form of an appropriate request can move situations along.
Regular use of these tips will help you stay well balanced & happy as your business grows and flourishes. Try them and see!
? 2003. Dr. Rachna D. Jain. All Rights in All Media Reserved.
About The Author
Dr. Rachna D. Jain is a sales and marketing coach and Director of Operations for SalesCoachTraining.com. Sign up for her free email newsletter, "Sales & Marketing Secrets" To learn more or to contact Dr. Jain directly, please visit http://www.salesandmarketingcoach.com
best cleaning company Lincolnshire ..There are times that we encounter fearful thoughts that can... Read More
Have you ever read that you should think positively when... Read More
Recently a great idea popped into my head about creating... Read More
It was the 10th day of rain, and I walked... Read More
Do you wish you had high self-confidence? Some of us... Read More
IntroductionWe can find all type of people in this world... Read More
Look at this glass on the table in front of... Read More
There is an old joke about a man who is... Read More
Well I've finally done it...I turned my heat on. After... Read More
We all know them. We all have somebody like them... Read More
Imagine the what you could achieve if:You were 100 %... Read More
What's my life all about is the question so many... Read More
The mind absolutely amazes me. It will never be understood,... Read More
Visualization is the art of using ones imagination to influence... Read More
All the problems that any individual has in their lives... Read More
As a being of thought, your dominant mental attitude will... Read More
Does that title make you cringe? It made me cringe... Read More
Do you ever find yourself thinking, "Life has taught me... Read More
The surge of emotions.During the middle ages, the court jester... Read More
If I say the word "CHANGE" how do you feel?... Read More
When I teach private Yoga sessions, sometimes, I become aware... Read More
Clear Conflict with Forgiveness:Forgiveness is the means to solve all... Read More
Satisfaction 100% guaranteed or your money back! That was the... Read More
"I must not fear. Fear is the mind-killer. Fear is... Read More
Did you know that the 911 equivalent in the UK... Read More
on demand house cleaning Lake Forest ..The easiest, most exciting adventure in consciousness follows the lamplit... Read More
I don't want to say people are basically negative but?..if... Read More
The one thing that is absolutely vital to overcoming shyness... Read More
Early in my career a position became available which I... Read More
Empty, Hollow, Nothing?.those words shout the sound of disappointment and... Read More
From Making the Big Move: how to transform relocation into... Read More
"If you don't enjoy getting up and working and finishing... Read More
Some people are full of confidence and able to meet... Read More
You got up today to go to work, to come... Read More
Looking around at our circumstances we may see only mountains... Read More
How are you? That's a loaded question, and I'll tell... Read More
So, is this really where you thought you'd be? You're... Read More
Have you heard of the FABS? The FABS are quadruplets;... Read More
You want to change your self-care habits and you can't... Read More
Water is an important tool for magic rituals in many... Read More
When I was a young girl, my sister and I... Read More
Are you an optimist or a pessimist? Is the glass... Read More
You have probably noticed those people at work, school, and... Read More
What is a paradigm? In my own words, a paradigm... Read More
In my years as a psychologist, I have come to... Read More
We all know them. We all have somebody like them... Read More
Have you ever known someone like this? "A person who... Read More
I'm lucky.When I was fifteen, I was the sole survivor... Read More
One of the most powerful influences on your attitude and... Read More
Self belief is a wonderful thing.I know from my own... Read More
Positive Attitude Tips |